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  1. Out of the Sandbox
  2. General

General

General articles relating to our Shopify themes, the Theme Updater App, and more

Theme Support

  • How do I verify my theme purchase?
  • Theme Support FAQs
  • Observed Holidays
  • Access your Priority Support services
  • Where Do I Find Changelogs or Release Notes For My Shopify Themes?
  • Which theme versions does Out of the Sandbox support?
See all 8 articles

Purchasing a Theme

  • Refund, Payment, and Discount Policy (Flex, Superstore, and Turbo only)
  • Terms and Conditions
  • Theme Comparison Charts
  • How to Buy the Superstore Theme
  • Featured Shops using Parallax
  • Featured Shops using Retina
See all 14 articles

Templates in Themes

  • Create Additional Templates with the Theme Editor
  • Add Sections to the Home Page
  • Add Sections to the Password Page Template
  • Add Sections to the Search Results Page
  • Add Sections to the 404 Page
  • Add Sections to a Collection Page Template
See all 23 articles

Shopify Platform

  • Is my theme using the current theme architecture (Online Store 2.0)?
  • How to customize your theme with the theme editor
  • Using the Search & Discovery app
  • How to offer local pickup as a shipping option
  • Does my theme support Multi-Currency?
  • How to change the blog author avatar
See all 9 articles

Header and Footer

  • How to Remove 'Powered By Shopify'
  • Creating a popup
  • Using Predictive Search
  • Add Payment Icons to Your Footer
  • Add Menus to the Footer
  • Header Padding Settings
See all 9 articles

Layout and Styling

  • Why is some of my content covered by the header?
  • How can I adjust the spacing between elements in my theme?
  • Can I change the 'Buy it now' button text?
  • How to make the menu link text open the drop-down instead of the arrow symbol in the mobile menu?
  • How Do I Change the Continue Shopping Button Link?
  • How to Enable/Disable Borders Tables in my theme?
See all 13 articles

Pages and Blogs

  • Add Sections to a Static Page Template
  • Search Page Settings
  • Terms & Conditions on the Cart Page
  • Cart Settings
  • Password Page
  • Blog Setup
See all 11 articles

Styling

  • Theme Styles
  • Adjust Add-to-Cart and Buy-it-Now Button Colors
  • Font Picker Settings
  • How to Work with Color Codes

Common Adjustments

  • How Do I Change the Wording in My Theme?
  • How can I change the text above my footer newsletter sign up form?
  • Where is the product-grid-item.liquid file?
  • Where are the theme.js, custom.js or theme.js.liquid files?
  • Can I use patterns in my swatches?
  • What size should my swatch images be?
See all 27 articles

Products and Collections

  • Add Sections to the Product Page Templates
  • Enable Color Swatches for Product Variants
  • How to use variant images as swatches
  • Assign Templates to Batches of Products with Bulk Editing
  • Customize Page Blocks
  • Display a Shop Pay Installments Banner on the Product Page
See all 23 articles

Errors and Obstacles

  • Why doesn't my mobile menu start on the main menu?
  • How Does the Back-in-Stock Notification Form Work?
  • My Back-in-Stock Notification Form is Not Working Anymore - What Happened?
  • How do I Troubleshoot Favicon Issues?
  • Why am I receiving Google CLS issues?
  • What do "alpha" and "omega" mean in my HTML?
See all 18 articles

Updating and Theme Management

  • What's the best way for me to update my theme?
  • Updating a Theme Manually
  • Switching Themes
  • Preventing Theme Issues
  • Migrating Your Theme
  • How to Install a New Theme
See all 7 articles

Affiliate Program

  • Affiliate Program Terms and Conditions
  • Affiliate Program FAQs
  • Affiliate Program Discount Code FAQs
  • Affiliate Sponsored Content FAQs
  • Affiliate Program Paid Search and Advertising FAQs
  • Affiliate Program Agency and Freelancer FAQs
See all 10 articles

Enhancements

  • How to Translate Your Theme into a Different Language
  • How do I set up an age verifier?
  • How do I set up a countdown timer?
  • Add App Code to the Theme.liquid File
  • Add information for value-added tax (VAT) pricing
  • How to Disable Google's reCAPTCHA Badge
See all 27 articles

Optimization

  • Improving Load Time Performance
  • Which Social Media Accounts Can I Display on my Storefront?
  • Sass Deprecation for All Themes
  • Resolving Leftover Code from Apps
  • Testing Your Store's Page Speed
  • Canonical Tags and Shopify Themes
See all 7 articles

Images, Video, and Other Media

  • How to set focal points for images in your theme
  • Creating Animated GIFs
  • Uploading Videos, 3D Models, and Images with Shopify's Product Media
  • How Shopify Themes Handle and Convert Images
  • Enable a Product Page Thumbnail Slider
  • How to Wrap Text Around an Image
See all 20 articles
Out of the Sandbox Help Center home page

Shopify Theme Guides

  • General Topics
  • Turbo
  • Retina
  • Flex
  • Superstore
  • Responsive
  • Parallax

Online Store 2.0

  • Compatible Themes
  • Turbo v7
  • Retina v6
  • Flex v3
  • Superstore v4
  • Responsive v8
  • Parallax v5

Theme Updater

  • Install the App
  • Register
  • Subscriptions
  • Using the App
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