Out of the Sandbox Theme Support

Request support for your Out of the Sandbox theme by using the contact form below.

Your estimated wait time

3+ business days

Pro Plan subscribers

If you are subscribed to the Theme Updater App's "Pro Plan" and are looking to access priority support, you will need to submit a ticket through the App's portal.

Learn More About Priority Support

Out of the Sandbox does not provide support for theme file modifications

For assistance with custom code, we recommend Storetasker.

Learn More About Storetasker

Out of the Sandbox does not provide support for third-party apps

For assistance with third-party apps, contact the app's developer through the Shopify App Store

Get App Support

Self-Service Guides