Out of the Sandbox Support is available Monday to Friday 9 AM - 5 PM Pacific Time.
We are based in Canada and therefore offer limited support, or are closed, during most Canadian holidays.
2026 and 2027 holiday closures
Observed Holiday |
2026 |
2027 |
| New Year's Day | January 1 (Thu) | January 1 (Fri) |
| Family Day | February 16 (Mon) | February 15 (Mon) |
| Good Friday | April 3 (Fri) | March 26 (Fri) |
| Victoria Day | May 18 (Mon) | May 24 (Mon) |
| Canada Day | July 1 (Wed) | July 1 (Thu) |
| B.C. Day | August 3 (Mon) | August 2 (Mon) |
| Labour Day | September 7 (Mon) | September 6 (Mon) |
| National Day for Truth and Reconciliation | September 30 (Wed) | September 30 (Thu) |
| Thanksgiving | October 12 (Mon) | October 11 (Mon) |
| Remembrance Day | November 11 (Wed) | November 11 (Thu) |
| Christmas Day | December 25 (Fri) | December 25 (Sat) |
Out of the Sandbox closes for the week between Christmas Day and New Year’s day and our support is limited during those times.
Interested in the full scope of our support? Check out our support policy here.