Open the Customers page in Theme Updater Plus to access your Customer Backups.
This feature is only available for Vault subscribers. Visit the Plans page in Theme Updater Plus to select a new plan with Vault included.
Downloading your exports
Theme Updater Plus > Customers > Vault
Simply click Export next to the saved Customer Backup and the download will begin.
If a download doesn't appear, check your browser settings, preferences, and extensions to confirm nothing is blocking the CSV download.