Flex Theme No longer have Sold Out Option?

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7 comments

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    John

    Same here.

    I just bought the theme and built out my store, only to realize it's missing this obvious and important feature. Clearly marking items as "sold out" is important for me (showing already sold original products) and my customers (knowing what's available without hassle) and I was incredibly surprised not to have that option.

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    Angela

    I contacted support and they are looking into this for me.  I rolled back my theme to the previous version for now so that I could still have it show "sold out" instead of the price.  If you only have access to this most recent version, I don't think you would be able to do that.  I will let you know how it goes with support.

    Angela

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    Michelle

    I'm having the same issue, and I can't roll back to the previous version because there was a bug in it that was breaking the product carousels. My client is also an artist that sells one of a kind pieces so the "back in stock" form doesn't work as a temporary fix. 

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    Angela

    Hello, I received a response from support regarding the newest version not allowing products to show as "Sold Out".  They sent me the following:

    "Okay I can confirm with our development team, they are aware of this issue and still working on it, this ticket is very priority that should be working for next version release depending on Shopify approval and theme structures/codes to allow this happen, you will be notified when we announce new version release"

    So apparently this will be fixed with the next version release. fingers crossed.

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    John

    Thanks for the update Angela! Very glad to hear they're working on it. I've been digging around in the code looking for a way to do it myself, but to no avail.

    The "back in stock" form doesn't help me here either, Michelle, but I am planning on using it as a "quote me on a custom piece like this one" form once this issue is addressed.

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    John Lytle

    I actually see SOLD OUT when I view the grid in the ADMIN when "Customizing" Theme. But still get prices on the live site grids for sold out products. Sam on PDP pages as well

     

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    Leslie Fournier

    OOTS has been saying they will fix this issue for 2 years. First they showed Sold Out and not the price, now they show the price and not Sold Out. There was a theme update on August 2nd and this is still not fixed. We need to see Sold Out AND the price if we choose, just like all the other OOTS themes. It should show on the product page and the collection page.

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