Popup Search Issue on Mobile

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4 comments

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    Kerri Bennett

    I'm having the same issue - have you found a resolution?

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    Michael Loates

    It's a bug. I have the same issue. I'm on iPhone 11 Pro Max.

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    Dean Callaway

    Did anyone fix this, its the same on mine

     

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    Michael Loates

    It is a confirmed bug. I mentioned the issue to the OOTSB team. The added some custom code to my store in order to "hotfix" the issue until they release an update. I would suggest that those of us who are facing the issue, sent the team emails and bug them to fix the bug asap (as this is a serious issue and can lead to customers leaving your store due to frustration and unreliability).

    Please email them and ask for them to fix the issue for your store.

    Hope this helps.

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