Comments

24 comments

  • Avatar
    Ashleigh K. Branstetter

    Yes,  my site speed score is the twenties.

    2
    Comment actions Permalink
  • Avatar
    Hugo Griffiths

    Likewise, I have even paid for developers to improve the score but with little success. The reason i purchased the theme was due to it's promoted speed score, fairly disappointed. 

    2
    Comment actions Permalink
  • Avatar
    Shahnrr

    Same here. I also have been having the same issue, however with Turbo.

    1
    Comment actions Permalink
  • Avatar
    Jacob Merrill

    Im starting to think that Shopify speed scoring system is whack. I got a B on GT Metrix.

    But, I would also love to hear from Out of The Sandbox themselves about this low scoring issue on Shopify itself. 

    2
    Comment actions Permalink
  • Avatar
    David

    Same here.  Mobile is in the low 20s for home page and in the teens for product pages.

    My old theme is so much higher.  What gives OOTS??

    1
    Comment actions Permalink
  • Avatar
    Amrit Shivlani

    I agree, I bought the Flex theme considering that it would be faster than the already reputed Turbo theme, especially considering that it's one of the most expensive shopify themes available. I have been sorely disappointed - despite working with multiple developers to optimize my store.

    1
    Comment actions Permalink
  • Avatar
    Shalm Harold

    Was about to buy Flex before I found this. Glad I didn't... would love to hear from OOTS as to why I should buy a speed theme that doesn't have good scores?

    3
    Comment actions Permalink
  • Avatar
    Amrit Shivlani

    Good decision Shalm Harold. I feel like an idiot stuck with the most expensive Shopify theme, which is also one of the slowest. 

    2
    Comment actions Permalink
  • Avatar
    Mkoentjoro

    Google's Page Speed InsightsI've got this same issue with turbo. Is anything being done about it? My speed is 18-29 at best. My homepage barely has anything on it at all.

    0
    Comment actions Permalink
  • Avatar
    Owen Bolwell

    Our speed is in the high 20s- low 30s - but it seems to fluctuate. So immediately after we do any updates, the speed goes down. Leave it for a few days and the speed comes up. Looks like the CDN needs time to catch up.

    As a comparison - we've just migrated from Archetype Theme's Impulse (which is a fast theme). The speed we were getting on that was in the mid-high teens. 

    Check all the apps you have connected to your store.

    These little guys can be super hungry and really affect site speed.

    I did a recent audit of all the apps connected to our store and deleted a whole bunch of them. 

    Here's an example... we were using a 'cheaper' reviews app (that was really great for the price) but a few months ago changed to Okendo for functionality... but the side effect of the change was a noticeable bump up in site speed.

    After doing a little it appeared that the servers that Okendo use were faster than the cheaper app. 

    So, it makes sense that, as your site loads, it's making calls to all the other apps connected to it... theoretically, these should be pushed back but I'm guessing, not always.

    Thoughts?

    0
    Comment actions Permalink
  • Avatar
    Michael Alon

    Same issue for both Turbo and Flex. Contacted Shopify, who contacted OOTSB- NO REPLY! Deleted almost every app, no change. Would also love to hear OOTSB comment.

    0
    Comment actions Permalink
  • Avatar
    Bhavesh

    Glad to know i'm not the only one disappointed with OOTSB. Their themes are pretty good but I must say I'm very, very disappointed with their support. The most expensive themes on the market and they can't even fix a bug which I reported 3 months ago (they did reply and confirmed it was a bug).

    0
    Comment actions Permalink
  • Avatar
    Tyler Fisk

    We're running into the same issues.  We're getting close to our go-live date, but we're seeing speed scores of 22.  We're running minimal apps and the ones we are using we need.  Anyone having any success at speeding up the score?

    0
    Comment actions Permalink
  • Avatar
    Florian

    I'm using Flex on several sites and have the same issue as anyone else here. I have managed improving the score significantly by : 

    • defering all scripts from apps at the bottom of the theme file
    • editing the 'image-element' snippet, to display specific image size according to the current template (collection, product, homepage).
    • removing uneccesary calls to snippets / sections / settings once the site is set up
    1
    Comment actions Permalink
  • Avatar
    Matthew Pavli

    Just an FYI the latest Flex theme update released does make some speed improvements including deferring/removing unecessary JS so definitely seeing some benefits - https://help.outofthesandbox.com/hc/en-us/articles/360033105314-Flex-Changelog.

    Florian I wonder if you could give any more insight into the image-element snippet changes you made as this doesnt seem to have been addressed?

    Thanks

    0
    Comment actions Permalink
  • Avatar
    Florian

    Hi Matthew, 

    in the image-element snippet, around line 100, I usually add conditions like in the screenshot below

    1
    Comment actions Permalink
  • Avatar
    Matthew Pavli

    Perfect, thanks Florian, great tip 

    0
    Comment actions Permalink
  • Avatar
    Bhavesh

    I've updated too and it has helped :)

    Has anyone found a better way to load product videos (using shopify media). That's really hurting our score on the product page.

    Another "tip" from our end. If you're using a review widget system such as YotPo, Reviews.io, etc. Then have the widgets load on scroll.

     

    0
    Comment actions Permalink
  • Avatar
    Owen Bolwell

    Thanks for the Reviews tip!

    Re Video - we use Wistia to host all our product videos... full control over playback, looping, branding etc..and superfast. Have used for years.

    0
    Comment actions Permalink
  • Avatar
    Daniel

    I wonder if judge.me (or fomo or free shipping) slows me down - any experiences anyone?

     

    Bhavesh thanks for sharing.  "load on scroll" means "display in the 'Load More' button", right?

    Owen Bolwell thanks, too . Did you experience a speed boost after leaving from judge.me?

    I use the flex theme and rank 40 on mobile with google pagespeed, which is way better than shopify's narrative theme (ranked 20 on mobile with less content than today). So yes there is speed in the flex theme.

    Thank you all for solution oriented posts. They help me a lot!

    1
    Comment actions Permalink
  • Avatar
    Owen Bolwell

    dan Yes I did see a boost after leaving Judge.me.

    I'm struggling with speed now, though - there are a few javascript calls clogging things up... Helpscout beacon is one that quite heavy... I'm prepping to move over to Gorgias, though so should help...

    Can you tell what apps you're running? thnx

     

    0
    Comment actions Permalink
  • Avatar
    Bhavesh

    Daniel no not really. So what I mean is the widget won't load until the user scrolls to that part of the website. Usually review widgets are below the fold so they don't need to load right away. I actually asked judge.me (different website that doesn't use Flex) and they implemented something similar. I would do a better job explaining it but I'm not the most technical lol. But reach out to them and let them know what you're trying to achieve and hopefully they can do something.

    Owen Bolwell I use Gorgias too. It's great. One thing I would recommend is to use Google Tag Manager to load the script. Then set it so that the script loads after a 2 second delay. This has helped with speed. We don't need the live chat widget to load instantly.

     

    0
    Comment actions Permalink
  • Avatar
    Daniel

    Owen Bolwell I currently use fomo, judge.me, free shipping pop up, and GDPR.

    Bhavesh thank you!

    4.0s > 2.9s on mobile with google's pagespeed thanks to judge.me team who added the defer attribute to the script tag that loads the core javascript file so that the code gets executed after the page has fully rendered.

    I have answered you guys yesterday but the post is still pending. I look forward to your feedback. So here is yesterday's post without the screenshot (which I assume causes the delay):

    google says: "Site speed is based on ... Largest Contentful Paint (LCP)." "The thresholds for each category are as follows. Good: 0-2.5 seconds"

    I did a comparison of four webshops in Germany done by www.webpagetest.org (Tested From: Dulles, VA - Moto G4 - Chrome - 3GFast). Even though the first webshop reaches 100% first, it also shows LCP last -- compared with other shops, who take considerably longer to reach 100% but are very quick to show LCP. Thus, the first webshop gets a "poor" rating and the others get good rating. Get LCP below 2.5 s!

    How can I make flex theme show a super blurry version of my LCP in the first 2.49s?

    0
    Comment actions Permalink
  • Avatar
    Owen Bolwell

    Hey thanks Bhavesh !

    0
    Comment actions Permalink

Please sign in to leave a comment.