I have problem... I have set up many FAQs pages with many questions for educational purposes, and since the page would otherwise be too long and complicated looking, I have chosen to use dropdowns.
- When someone searches using my website's Flex search function on a keyword, the results return a list of the pages where the search term is located, but if the search term is lower than a few lines down, or hidden in the dropdown, the text is not shown (the dropdown is not dropped down), so no context is seen, and when the page is clicked on, a <control-f> fails to discover its location if the text is hidden in a dropdown.
- The hidden text is found from a Google search (no Featured Snippets show), but when the user goes to the page, neither is the search term seen if it is located in the answer, nor is the hidden text searchable using <control-f>
For hidden text, this is a real problem, because the user must hunt through all the questions until he finds the text he was searching on. (There are many nuances between questions and answers that make it difficult to find which question may have the search term.)
- At the very least, in the search results preview, show the question(s) the hidden text is located in, and a snippet of the term's context.
- When landing on a page via click-though from the search results page, make the dropdown show the hidden text for each question the search term is found in so it is discoverable without a hunt & peck process.
- Add a feature to highlight the search term wherever it is used on the page.
- Give the <control-f> function accessibility to the location for highlighting the question wherever the hidden text is located.
Searching for these terms: seasonal flu using Google site search shows the context of the search term in each instance, but does not show the question the hidden text is located under.
Flex website search for the same terms seasonal flu Does not result in helping people find where on the page the term(s) are located if it is more than a few lines down, or if it's in hidden text (in every case, only shows the top of the page content.
I believe this results in frustration for users and abandonment of the search process -it's just too much work.
Are there any ways to improve this? Can this be improved?
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