Out of the Sandbox's Shopify Theme Updater app is an exclusive tool developed and maintained by Out of the Sandbox.
View our full list of Theme Updater FAQs here.
While we are more than happy to help answer any questions you have about updating your theme or the Theme Updater App, our support team unfortunately does not update themes on behalf of merchants or transfer customizations over to the updated theme.
If you need help with this transition and need to hire a developer, we have a list of recommended Shopify Experts here.