In order to use the 'page.faq' template, the theme will need to be published! The templates from which you can select are limited to the templates available in your currently published theme.
If you are unable to currently publish your theme and would still like to set up the ‘page.faq’ template, we have instructions on how to access unpublished templates here.
The details shared here apply to the most recent version of Responsive. To keep your theme up to date, check out this helpful document.
How to use the FAQ page template
Responsive includes a template that makes it quick and simple to put together an FAQ page for your site!
As seen here in our Responsive New York demo shop:
Setting up FAQs
Step 1: Make sure you have Responsive published to access the new page template.
Step 2: Head into Online Store > Pages > Add Page
Step 3: Select "page.faq" as the Template > under Template Suffix:
Step 4: Head into your Theme Editor (customize) and navigate to your FAQ page.
Step 5: Under Sections > FAQ > Content you can add your Headings, Questions, and Answers:
Step 6: To add additional FAQs, simply click the "Add content' button and choose 'Frequently asked question.'
You also have the ability to add an image alongside your FAQs!
Step 7: Under Sections > FAQ > you can upload an image under 'FAQ Image' and choose to position it left or right: