There are three key benefits to registering your theme:
- Instant access to the latest release of your Out of the Sandbox theme
- Ongoing theme support via the Out of the Sandbox Help Center
- Connected store and Shopify theme license
This can be repeated for any other supported themes in your Online Store, but only needs to be completed once per theme. For example, if you have several versions of Retina, you need only register the theme once. However, if you have Retina, but also Turbo, you will need to complete the process for Retina, then Turbo.
Register using the quick form
Open this quick form to register your theme. Simply add your Email, Order number, and Shopify domain, then select your Theme.
Add the email provided when purchasing the theme.
Enter the order number listed on your order confirmation/theme receipt.
Enter your Shopify address. This is the portion of your Shopify store admin URL that comes before 'myshopify.' Use hyphens for spaces.
Select your theme
Use the Theme dropdown to select your theme.
A success message will appear and an email confirmation will arrive in your inbox shortly.
Register using Theme Updater Plus
You can also use our app Theme Updater Plus to register your Out of the Sandbox themes.
To get started, add Theme Updater Plus to your Apps admin.
Open the app, then Unregistered themes.
Locate your theme, then select Register to open the registration form.
Complete the registration form by including your (1) Customer email address and (2) Store address associated with the original theme purchase.
Click Register. Once your email has been validated and registered successfully, your theme will have a "Registered" label added.
Consider common licensing issues
If you have closed one store but opened another with the same theme, registration may be declined. To have the theme license transferred to your new store, contact Shopify Support.
To complete this transfer, Shopify often refunds the original purchase price to cover the cost of the new theme license. If there is a difference between the original price and the current Theme Store price, this would need to be addressed by the merchant.
Agencies and developers often choose our themes for their clients. This usually means they made the license purchase on their client's behalf. If this is the case for your theme, contact the agency or developer to provide the following information:
- Email address used to purchase the theme license
- Copy of invoice or receipt
Per our terms and conditions, if you close your original store and open a new one, you may use your theme on the new store as long as you are still the owner and the theme is deleted completely from your closed store.