Out of the Sandbox themes are sold exclusively through the Shopify theme store (themes.shopify.com or the equivalent country code specific domain) and through outofthesandbox.com. Other select Shopify partners may also offer our themes as part of design, coding, setup or other professional services.
No other sources are authorized to sell or distribute our themes (including at no cost or for trade), including, but not limited to:
- Facebook (except through promoted posts placed by the official Out of the Sandbox page)
- Facebook Groups
- Facebook Messenger
- Twitter DMs
- Instagram (except through promoted posts placed by the official Out of the Sandbox account)
If you find our themes for sale on any of these sites or services, please be aware that these are NOT authorized licenses and Out of the Sandbox will NOT support themes purchased from unauthorized third parties, even if you were not aware that the purchase was unauthorized.
Theme licenses through a developer, expert or agency
If you are working with a third party developer who includes the cost of the theme in their bill, we strongly recommend verifying with that developer that the proper license fee has been paid to Out of the Sandbox to avoid having your store flagged as unauthorized later. We recommend obtaining a copy of the theme purchase invoice for your records.
Reporting unauthorized sellers
Out of the Sandbox appreciates reports of sites or sellers attempting to sell or distribute our themes.
You can send reports via our help center.
Please include as much of this information as possible in your report:
- The URL of the page with the suspected unauthorized posting
- A screenshot of the listing, private message or social media post with the poster's name and timestamp visible
- Any additional information
If you decide to purchase or use an authorized copy of our themes, please be aware your actions may be illegal and violate the intellectual property rights of Out of the Sandbox.
Stores discovered to be using authorized copies of the themes may be given the opportunity to purchase a valid license at the current retail price (unfortunately, we cannot discount the cost to account for any fees you may have already paid a third party since we did not receive those fees). We recommend contacting the original seller for a refund of any fees.
Stores found to be utilizing unauthorized copies of Out of the Sandbox themes may be reported to Shopify and may have their accounts suspended without notice.
Out of the Sandbox's terms of service also prohibit transferring, whether for a fee or or free, a theme to another store that you do not own or making a copy of a theme's files and using it on another store without purchasing a separate license.
Please note that Out of the Sandbox reserves the right to take legal action against any store found to be using authorized copies of themes.